{"id":2464,"date":"2022-09-22T22:40:42","date_gmt":"2022-09-22T14:40:42","guid":{"rendered":"https:\/\/www.cnteaspirit.com\/?page_id=2464"},"modified":"2023-07-07T23:59:09","modified_gmt":"2023-07-07T15:59:09","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.cnteaspirit.com\/fr\/faqs\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2464\" class=\"elementor elementor-2464\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7510e295 e-flex e-con-boxed e-con e-parent\" data-id=\"7510e295\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5239b2ab elementor-widget elementor-widget-text-editor\" data-id=\"5239b2ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>china tea spirit<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32bd8ac2 elementor-widget elementor-widget-heading\" data-id=\"32bd8ac2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34486fc1 e-flex e-con-boxed e-con e-parent\" data-id=\"34486fc1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3de466f4 elementor-widget elementor-widget-text-editor\" data-id=\"3de466f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>SHIPPING<\/h2>\n<h3>How to track my order?<\/h3>\n<div>\n\nOnce your orders shipped, you will receive a\u00a0shipping confirmation email with tracking number and a link to the order tracking page.\n\nIf you have any questions,\u00a0please email us at service@cnteaspirit.com.\n<h3>How long will it take to ship my order?<\/h3>\n<div>\n\nThe total waiting time = order processing time + shipping time\n\nFor all orders, typically it takes\u00a01-3 business days to process your order.\n\nOrders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email with tracking number once the order has shipped from the warehouse. Normally for international shipping, please allow 2-3 weeks shipping days.\n<h2>ORDER<\/h2>\n<h3>Can I cancel my order?<\/h3>\n<div>\n\nYou can cancel your order as long as the order has not been processed, and you will receive a full refund in 1-3 business days. However, we are not able to cancel it if it&#8217;s been processed and shipped, if customer insists to cancel before shipping, we will charge 15% restocking fee for the processing.\n<h2>PAYMENT<\/h2>\n<h3>What payment methods do you accept?<\/h3>\n<div>\n\nYou can pay safely and conveniently with your PayPal account or with your credit card through PayPal.\n<h3 id=\"creditcard\" style=\"--fontfamily: Sen, Sans-Serif; --fontweight: 700; --fontsize: 30px; --lineheight: 1.5; margin-top: var(--content-spacing); margin-bottom: calc(var(--has-content-spacing, 1)*(.3em + 10px)); font-size: var(--fontSize); text-align: start; line-height: var(--lineHeight); font-family: var(--fontFamily); font-weight: var(--fontWeight); font-style: normal; letter-spacing: normal; text-transform: none; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\">Can I pay with credit or debit card?<\/h3>\n<div><b>Yes!<\/b>\u00a0When chekcking out, click the PayPal button.<\/div>\n<div>\n<h2><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-7941\" src=\"https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-1-300x145.png\" alt=\"pay with credit or debit card\" width=\"400\" height=\"194\" srcset=\"https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-1-300x145.png 300w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-1-500x242.png 500w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-1-800x388.png 800w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-1-1024x496.png 1024w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-1-768x372.png 768w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-1.png 1218w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/h2>\n<div><\/div>\n<\/div>\n<div>\u00a0Then click the &#8220;Pay With Credit or Debit Card&#8221;<\/div>\n<div><img decoding=\"async\" class=\"alignnone wp-image-7942 lazyload\" data-src=\"https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-2.png\" alt=\"pay with credit or debit card\" width=\"400\" height=\"548\" data-srcset=\"https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-2.png 1000w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-2-500x685.png 500w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-2-800x1096.png 800w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-2-219x300.png 219w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-2-747x1024.png 747w, https:\/\/www.cnteaspirit.com\/wp-content\/uploads\/2023\/07\/payment-2-768x1052.png 768w\" data-sizes=\"(max-width: 400px) 100vw, 400px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 400px; --smush-placeholder-aspect-ratio: 400\/548;\" \/><\/div>\n<h3>Is my payment secured?<\/h3>\n<div>\n\nYour payment is secure and your information always remain private. All information is encrypted form to ensure the overall security of all sensitive information.\n<h2>GENERAL<\/h2>\n<h3>How do I contact customer service?<\/h3>\n<div>\n\nYou can reach us at email service@cnteaspirit.com.\n\nOr you can DM us in Instagram @chinateaspirit.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14d6ffe5 e-flex e-con-boxed e-con e-parent\" data-id=\"14d6ffe5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-26153112 e-con-full e-flex e-con e-parent\" data-id=\"26153112\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-522af31c e-flex e-con-boxed e-con e-parent\" data-id=\"522af31c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfbaaa6 elementor-widget elementor-widget-text-editor\" data-id=\"bfbaaa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our Newsletter<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72bad252 elementor-widget elementor-widget-heading\" data-id=\"72bad252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enter your email address to be updated with fresh news<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e5bb80d elementor-widget elementor-widget-text-editor\" data-id=\"6e5bb80d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Receive emails updates and hot offers<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3227d5 elementor-widget elementor-widget-wpforms\" data-id=\"a3227d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container ct-wpforms-inline-fields\" id=\"wpforms-112\"><form id=\"wpforms-form-112\" class=\"wpforms-validate wpforms-form\" data-formid=\"112\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/2464\" data-token=\"e91e978501dbc1b4212ef0e0dd195a98\" data-token-time=\"1788078334\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-112-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-112-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-112-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Email address\" spellcheck=\"false\" required><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"112\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.cnteaspirit.com\/fr\/wp-json\/wp\/v2\/pages\/2464\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-112\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Subscribe\" aria-live=\"assertive\" value=\"wpforms-submit\">Subscribe<\/button><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>china tea spirit FAQs SHIPPING How to track my order? Once your orders shipped, you will receive a\u00a0shipping confirmation email with tracking number and a link to the order tracking page. If you have any questions,\u00a0please email us at service@cnteaspirit.com. How long will it take to ship my order? The total waiting time = order [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2464","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_title_panel":"","has_hero_section":"disabled","be1243f15beceddcef4fee28793c5461":"","hero_section":"type-1","hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Accueil"},{"id":"custom_description","enabled":true,"description_visibility":{"desktop":true,"tablet":true,"mobile":false}},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M j, Y"},{"id":"updated_date","enabled":false,"label":"On","date_format_source":"default","date_format":"M j, 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