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Coming Event On 12/13 is related with 🐦🐦🐶🐶 Stay Tuned!
Current Event:
1. Free shipping on orders over $49!✈️
2. Gaiwan order over $49 and get a free tea towel!🍵
3. Buy Yixing teapot and get a dragon year tea mat for free!🐉 Dismiss
Hey tea lovers! 🐉✨ Exciting news as we step into the Dragon Year of 2024 - with Yixing teapot purchase, we're gifting you an exclusive Dragon Year style tea mat to add that extra flair to your tea rituals. It's our way of celebrating with you, but remember, it's a limited-time offer! Don't miss out on making your tea sessions even more special with this mystical addition. 🍵💫
Hey tea lovers! While many of you know us as a premium Chinese tea wares company. We also specialized in teas in Huang Shan region. Huang Shan is home to the most famous Chinese teas – Huang Shan Mao Feng, Keemun and Tai Ping Hou Kui. As natives of this breathtaking place, we have a deep connection to the land and its rich tea heritage.
We understand that finding the perfect tea can be a personal journey, which is why we offer our sample pack. It allows you to explore the diverse flavors of Huang Shan teas and discover the one that resonates with your taste buds.
Each of the teas are sourced and produced directly from the tea farmers, ensuring the quality and the authentic taste.
Sample pack including: Huang Shan Mao Feng – 10g Tai Ping Hou Kui – 10g Keemun Mao Feng – 10g Osmanthus Keemun – 10g
We can’t wait to hear from your feedbacks on our teas. Join us on this journey and let us be your guide as you explore the enchanting world of Huang Shan teas.
Please note that the tea and tea wares will be shipped in seperate packages according to customs requirement. Usually tea will come slightly later than the tea wares.
Dear customers,
If you experienced any issues during checkout, please contact us at cary.wang@cnteaspirit.com. And we will help you out.
Below we listed common payment errors and their solutions for your reference.
#1: China Tea Spirit does not ship to this location. Please use a different address.
This is a known bug from PayPal. It occurs randomly. If you have seen this error message, please contact us at cary.wang@cnteaspirit.com. We will work this out for you.
Once your orders shipped, you will receive a shipping confirmation email with tracking number and a link to the order tracking page.
If you have any questions, please email us at service@cnteaspirit.com.
How long will it take to ship my order?
The total waiting time = order processing time + shipping time
For all orders, typically it takes 1-3 business days to process your order.
Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email with tracking number once the order has shipped from the warehouse. Normally for international shipping, please allow 2-3 weeks shipping days.
ORDER
Can I cancel my order?
You can cancel your order as long as the order has not been processed, and you will receive a full refund in 1-3 business days. However, we are not able to cancel it if it’s been processed and shipped, if customer insists to cancel before shipping, we will charge 15% restocking fee for the processing.
PAYMENT
What payment methods do you accept?
You can pay safely and conveniently with your PayPal account or with your credit card through PayPal.
Can I pay with credit or debit card?
Yes! When chekcking out, click the PayPal button.
Then click the “Pay With Credit or Debit Card”
Is my payment secured?
Your payment is secure and your information always remain private. All information is encrypted form to ensure the overall security of all sensitive information.
GENERAL
How do I contact customer service?
You can reach us at email service@cnteaspirit.com.
Or you can DM us in Instagram @chinateaspirit.
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