How long does it take to get my order?

The total waiting time = order processing time + shipping time

For all orders, typically it takes 3-5 business days to process your order.

Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email with tracking number once the order has shipped from the warehouse. Normally for international shipping, please allow 1-3 weeks shipping days.

Please note : that our products are delivered from different fulfillment centers. Certain products purchased during this time may be delayed due to business interruptions due to local regulations regarding the Coronavirus. We are doing our best to estimate any potential delays in shipments on our product. We appreciate your patience and understanding at this time.

Why do I receive separate parcels for my order?

Tea and tea ware are different category of goods, and requires different international shipping supplier for shipment.

When tea and tea wares are purchased in one order. You are likely to receive separate parcels.

Also when processing large orders, in order to gurantee the safety of your items, your order is likely to be shipped in seperate parcels.

You will be emailed with tracking numbers to the parcels.

Track my order

Once your orders shipped, you will receive a shipping confirmation email with tracking number.

You can always follow this link to track your parcel status. 

If you have any questions, please email us at service@cnteaspirit.com.